Terms of service
Terms of Service
These Terms of Service govern your use of the PAWOZA website and your purchase of products from PAWOZA. By accessing our website or placing an order, you agree to these Terms of Service.
1. About PAWOZA
PAWOZA is an online retail brand operated by Glomancy LLC.
For customer support, contact support@pawoza.com.
2. Online Store Terms
You may use this website only for lawful purposes. You must not use our website, products, or services in a way that violates applicable laws, regulations, or the rights of others.
You are responsible for providing accurate billing, shipping, and contact information when placing an order.
3. Product Information
We make reasonable efforts to display product descriptions, colors, images, features, and pricing accurately.
However, colors and appearance may vary slightly depending on your device, screen settings, lighting, or manufacturing variations.
PAWOZA Clean is designed for use on appropriate fabric surfaces to help collect loose pet hair and lint. It is not designed for direct use on animals.
4. Prices and Payments
Prices are displayed on the website in the applicable store currency unless otherwise stated.
We reserve the right to change product prices at any time. Price changes do not affect orders that have already been successfully placed.
Payment must be successfully authorized before an order can be processed.
5. Orders
We reserve the right to refuse, cancel, or limit an order when necessary, including in cases involving suspected fraud, payment problems, pricing errors, inventory issues, or misuse of our services.
If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.
6. Shipping
Orders are generally processed within 1–3 business days.
Estimated standard delivery time is typically 5–10 business days after processing. Delivery times are estimates and are not guaranteed.
Free U.S. standard shipping is available on every order, with no minimum purchase.
Additional shipping terms are described in our Shipping Policy.
7. Returns and Refunds
Eligible returns may be requested within 30 days of delivery.
For full details, please review our Return & Refund Policy.
8. Intellectual Property
All content on this website, including the PAWOZA name, logos, graphics, product photography, text, layouts, and other materials, is owned by or licensed to PAWOZA or Glomancy LLC unless otherwise stated.
You may not reproduce, copy, distribute, sell, or commercially exploit our website content without prior written permission.
9. Third-Party Services
Our store may use third-party services, including Shopify and payment, analytics, shipping, and other service providers.
Your use of certain services may also be subject to the terms and privacy policies of those providers.
10. Disclaimer
To the maximum extent permitted by applicable law, our website and services are provided on an “as available” basis.
We do not guarantee uninterrupted access to the website or that every error will immediately be corrected.
11. Limitation of Liability
To the extent permitted by applicable law, PAWOZA and Glomancy LLC will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes rights or remedies that cannot legally be excluded under applicable consumer protection law.
12. Changes to These Terms
We may update these Terms of Service from time to time. The most current version will be published on this website.
13. Governing Law
These Terms are governed by applicable laws and regulations, subject to any mandatory consumer protection rights that apply based on the customer's location.
14. Contact
Questions about these Terms of Service can be sent to:
PAWOZA
Operated by Glomancy LLC
Email: support@pawoza.com
